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TERMS AND CONDITIONS

TERMS & CONDITIONS

CUSTOMER CARE

Bamboo Wellness Company ("BWC") provides the following terms and conditions for use of our website, products and services. By accessing and using our website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

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  1. Use of Website: Our website is for personal and non-commercial use only. You may not use any content or information for commercial purposes without prior written consent from BWC.

  2. Product Information: BWC makes every effort to ensure that the information and descriptions of our products are accurate and up-to-date. However, we do not guarantee that the information is error-free or complete.

  3. Order Acceptance and Cancellation: BWC reserves the right to refuse or cancel any order for any reason, including but not limited to, the product being out of stock or discontinued, inaccuracies in pricing or product descriptions, errors in your order, or if BWC believes you have engaged in fraud or other illegal activities.

  4. Payment: BWC accepts payment by major credit cards and PayPal. Payment must be received by BWC before your order is processed and shipped. You are responsible for all applicable taxes and fees associated with your purchase.

  5. Shipping and Delivery: BWC will make every effort to deliver your order in a timely manner. Shipping and delivery times are estimated and not guaranteed. BWC is not responsible for any delays caused by shipping carriers.

  6. Returns and Refunds: BWC accepts returns for defective or damaged products within 30 days of purchase. Please contact us for further information on returns and refunds.

  7. Limitation of Liability: BWC is not responsible for any damages or losses arising from the use of our website, products or services. This includes, but is not limited to, direct, indirect, incidental, special, or consequential damages.

  8. Intellectual Property: All content and information on our website, including but not limited to text, images, trademarks, and logos, are the property of BWC and are protected by copyright and trademark laws. You may not use any content or information without prior written consent from BWC.

  9. Governing Law: These terms and conditions are governed by the laws of the state in which BWC is located and you agree to submit to the exclusive jurisdiction of the state and federal courts located in that state.

  10. Changes to Terms and Conditions: BWC reserves the right to update or modify these terms and conditions at any time without prior notice.

  11. Disclaimer of Warranties: BWC products are provided “as is” and without warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  12. Indemnification: You agree to indemnify, defend, and hold harmless BWC, its affiliates, and its officers, directors, employees, agents, licensors.

  13. Entire Agreement: These terms and conditions constitute the entire agreement between you and BWC and supersedes all prior agreements, representations, and understandings, whether written or oral, relating to the use of the BWC website and products.

  14. Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  15. Contact Information: For any questions or concerns regarding these terms and conditions or your use of the BWC website and products, please contact BWC at contact@bamboowellnesscompany.com.

Privacy & Safety

PRIVACY & SAFETY

At Bamboo Wellness Company, we are committed to protecting the privacy of our customers and website users. We understand the importance of maintaining privacy and keeping personal information secure. This privacy statement outlines the types of information we collect, how it is used, and the measures we take to protect it.

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We collect personal information, such as name, address, email, and payment information, when you place an order or create an account with us. This information is used to process orders, provide customer service, and improve our products and services.

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We may also collect non-personal information, such as website usage and browsing data, through the use of cookies and other similar technologies. This information is used to understand how our website is used and improve its functionality.

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We take all reasonable precautions to protect your personal information, including implementing secure servers and encryption technology. We do not share your personal information with third parties, except as necessary to fulfill your order or as required by law.

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If you have any questions or concerns about our privacy statement, please do not hesitate to contact us. We will do everything possible to ensure the security and privacy of your information.

WHOLESALE INQUIRIES

WHOLESALE INQUIRIES

Welcome to our Wholesale Inquiries section! We are delighted to offer our high-quality, all-natural skin care products to retailers and distributors. If you are interested in carrying Bamboo Wellness Company products in your store, we would love to hear from you.

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To become a Bamboo Wellness Company wholesale partner, please provide us with the following information:

  1. Store name and location

  2. Website or online store (if applicable)

  3. Type of store (e.g. natural health, gift, beauty, etc.)

  4. Tax ID number or Resale Certificate

  5. Brief description of your store and target market

 

We will review your application and get back to you as soon as possible with next steps.

Thank you for considering Bamboo Wellness Company for your business. We look forward to working with you!

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